SERVICE DELAYS
FedEx
Severe winter weather continues to affect FedEx operations. While service is resuming in the Southeastern U.S., the storm that hit the Northeast is affecting FedEx service. Unavoidable service delays should be expected due to local road conditions. FedEx is committed to providing service to the best of our ability in areas that can be safely accessed and where conditions have improved. We will continue to monitor the situation to minimize the impact on service. Please continue to check fedex.com for updates.
FedEx Express®
Some FedEx Express stations across the Northeast are either closed or operating on a delayed scheduled due to snow and icy conditions. In the Southeast, service is back to normal or returning to normal. Some delays should be expected, especially on secondary roads and rural routes and in those areas hit hardest by the storm.
FedEx Ground®
Delays should be expected in Connecticut, Maine, Maryland, Massachusetts, New Hampshire , New Jersey, New York Metro area, Pennsylvania, Rhode Island, Vermont and Washington DC. Significant delays should also be expected in Athens, Ga., Atlanta Metro area, Elizabeth City, N.C., Fayetteville, N.C., Greensboro, N.C., Greenville Rocky Mount, N.C. and Greenville, S.C.
FedEx Freight®
Delays should be expected in Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island and Vermont.
UPS
Severe winter weather in the northeastern and southeastern United States is affecting UPS operations as many roads throughout the regions are treacherous or impassable. With safety as their first priority, UPS is deploying contingency plans wherever possible to minimize the impact to service.
UPS International
Australia
The Queensland floods which struck Australia in December 2010 have resulted in service disruptions, affecting pickup and delivery services in Queensland, Australia. Service delays can be expected in the following postal codes in Australia until further notice.
Affected postal codes:
4305 Ipswich
4350 Toowoomba
4357 Millerman
4405 Dalby
4413 Chinchilla
4415 Miles
4487 St. George
4515 Kilcoy
4520 Cedar Creek
4558 Maroochydore
4570 Gympie
4610 Kingaroy
4615 Nanango
4621 Biggenden
4650 Maryborough
4655 Hervey Bay
4700 Rockhampton
4719 Theodore
4720 Emerald
4744 Mines
4000 Brisbane City
4005 New Farm
4006 Bowen Hills
4008 Pinkenba
4010 Albion
4030 Windsor
4066 Auchenflower
4068 Chelmer
4069 Brookfield
4070 Moggill
4075 Corinda
4076 Wacol
4101 South Brisbane
4103 Fairfield
4104 Yeronga
4105 Moorooka
4106 Rocklea
4151 Coorparoo
4169 East Brisbane
4170 Norman Park
4171 Bulimba
4172 Murarrie
4174 Hemmant
4178 Lytton
Please contact your local Account Executive or Customer Service Representatives for more information.
India
Service delays can be expected for all shipments in and out of the New Delhi Airport due to a system migration exercise by local authorities. As an interim measure, the customs authorities are allowing manual clearance but there are limitations due to the high volume processed at this airport.
Please note that during this period, the UPS Service Guarantee for all shipments in and out of New Delhi will be suspended until further notice.
USPS:
Heavy snowstorms and severe weather conditions have severely affected the Southeast, Midwest and parts of the Northeast regions of the United States. The severe weather started on Jan. 10 and disrupted inbound and outbound mail flows — including collection and delivery — in the affected areas. Several airports have been closed and hundreds of flights cancelled. At least a foot of snow is forecast to fall by Thursday in cities such as New York, NY, Boston, MA, Providence, RI, and Hartford, CT. Philadelphia, PA, may get up to 6 inches of snow, with smaller amounts forecast for Washington, DC and Baltimore, MD. If the forecast is correct, flights may be delayed or cancelled at such major airline hubs as New York (JFK and LaGuardia), Newark, NJ, as well as the Philadelphia and Boston airports.
USPS advises there will be an Electronic Data Interchange (EDI) outage on Jan. 23, from 2 p.m.-midnight, EST. The outage will affect all in- and outbound EDI messaging. All files will be held in queue to be processed and released once the outage is over.
Connecticut
Due to severe weather conditions, the following Postal facilities have suspended operations:
Barry Square Station, Hartford 06114
Short Beach Station, Branford 06405
Devon Station, Milford 06460
Baybrook Station, West Haven 06516
Southeast Region
Freezing temperatures continue to hamper mail delivery service in many parts of the South and Southeast areas. Georgia, South Carolina, Alabama and parts of North Carolina continue to experience temperatures below freezing. Power outages have caused delayed Postal facility openings and temporary suspension of mail services. Mailers should check with their local offices to learn when operations return to normal.
Massachusetts
Due to severe weather and hazardous road conditions, mail deliveries have been curtailed. USPS has reports of power outages in the 023, 020 ZIP Code areas. Postal facilities affected in these areas include:
Bridgewater 02324
West Bridgewater 02379
East Bridgewater 02333
Halifax 02338
Randolph 02368
Scituate 02066
Green Harbor 02041
Hanover 02339
North Abington 02351
Nantucket 02554 (Transportation limited, no mail delivery)
Rhode Island
The severe winter storm has caused mail service delays and delayed openings of postal facilities. Areas affected include:
Rehoboth 02769
Seekonk 02771
Woonsocket 02895
Montana
USPS has temporarily suspended operations at the Miles City Post Office, located at 106 N. 7th Street, Miles City, MT, 59301-9998. Postal operations and customer service have been moved to the Ace Steadman Hardware Retail Center and the former County Market site at 715 S. Haynes Avenue, Miles City, MT. The Miles City Post Office is operating retail services and PO Box mail pickup at this location. Mail sorting and carrier delivery operations are in the old County Market building.
The customer service hours are 8:00 a.m. to 5:30 p.m., Monday-Friday, and 9 a.m. to 12 noon, Saturday. Business Mail Acceptance hours remain at 9:00 a.m. to 4:00 p.m., Monday-Friday.
Pennsylvania
Due to an accident at the Presto Post Office, 5234 Thoms Run Road, Presto, PA, 15142, the facility will be closed for several weeks. All mail operations are being conducted out of the Bridgeville Post Office, 700 Washington Ave., Bridgeville, PA, 15017.
Tennessee
Mail service is resuming at a mobile van at Henning, TN. The Post Office there, located at 415 N. Main St., Henning, TN, 38041 is a crime scene. The van will be open 10 a.m.-3 p.m., Monday through Friday, and 10 a.m.-noon on Saturdays. Authorities continue to search for the killer or killers of two Postal Service workers in Henning.
International Mail Service
Australia
Australia Post has declared a state of emergency due to rains and flooding that have affected the entire State of Queensland. Evacuations of townships continue and a number of roads and highways have been cut off, leading to delays in deliveries and pick-ups. All road and rail services to and from Brisbane are suspended. There is no indication when conditions will improve.
Greenland
As a result of a labor dispute, no flights are operating in Greenland or between Denmark and Greenland. The stoppage began Jan. 10 and will continue through Jan. 15.
Honduras
The designated postal operator of Honduras advises Empresa de Correos de Honduras (HONDUCOR) has informed DHL to transport and hand over mail to other postal administrations in accordance with UPU standards and procedures on a temporary basis. All the mail transported by DHL will be dispatched from Honduras with the code of the office of exchange and accompanying documents, in accordance with UPU standards.
Pakistan
An estimated 14 million people have been affected by the floods in Pakistan, which began towards the end of last month in the wake of particularly heavy monsoon rains, and which have destroyed homes, farmland and major infrastructure in large parts of the country, especially the north-west province of Khyber Pakhtunkhwa.
According to the information received from Pakistan Post, the country’s postal infrastructures have suffered catastrophic damage. This flood is one of the worst natural disasters in Pakistan’s history, and more than a thousand post offices have been damaged. Pakistan Post’s top priority is to establish mobile post offices in the areas affected.
Yemen
The U.S. Postal Service has temporarily suspended acceptance of inbound international mail originating in Yemen, and continues to monitor the situation as part of its mission to protect the Postal Service, its employees and its customers. The Postal Service is prepared to make further adjustments to its international mail transportation network based on the recommendations of the U.S. Postal Inspection Service and other federal law enforcement agencies.
